Idea Net Setter Prepaid Internet Scam
(Kayamkulam, Kerala, India)
I am sharing here my worst experience with Idea cellular prepaid connection. Due to regular follow up and lucrative plans with commitment of standard service by Idea cellular marketing executive, I have taken the prepaid wireless broadband connection. I brought an Idea net setter recently. They said that it gets a speed about 120kbps. But now i am just getting speed around 10-20kbps. Could you believe that it took 10 mins to open web pages. Finally I gave a complaint to the Idea officials, and they did not respond.
They said you will be getting good speed only when 3G launches. They also charged me 300rsrefundable
extra security deposit in addition to the cost of net setter. When I asked for my deposit back they said that they are not charging any extra money and did not refund my money back.
They said that the 3G launch may take 2-3 months time. I wasted 1600rs the cost of net setter
and also an extra 550 per month. From what I hear, all of the customers who bought Idea net setter are very angry with the Idea company. So I have requested that all of my friends not buy Idea prepaid internet.
Their customer service is pathetic. The ad to wait for the customer service to answer the call enacted by the actor is a baseless claim. They are not ashamed to say that they have 256 kbps speeds, and when we call they tell us to go and complain. I contacted my advocates to register a case against the Idea prepaid internet company for cheating us. Rest assured the court will decide. Idea net setter is a useless modem. Idea is mis-guiding the people by promising false statements.
It is the slowest broadband connection available in the market today. Many times you will see the problem/error no. 619: connection to the remote computer could not be established. It's not worth buying this modem. It seems that they just cheat the customer by giving the wrong information at the time of your purchase. But after you purchase the information then gets changed. What I mean to say is that Idea is a real public cheater.
Beware of the Idea net setter product. They provide very bad service to the public and country. I really want to sue the Idea company and take them to court. I am totally fed up!