Virgin thinks my Broadband2Go MiFi is a phone
My Broadband2Go MiFi 2200 worked fine for a couple of months. Five days ago I returned from a trip and it would not work. After several calls to the 877 number, they said their system thinks my MiFi is a phone. Indeed, I've been getting emails about insuring my new Virgin phone. (I have an iPhone ). Several days ago they said the problem would be fixed. The last 2 times I called 877, I was put on hold to a supervisor and eventually the line went dead ("if you want to make a call...."). Any ideas?