Unwanted Incoming Calls

by Cynthia Baird
(Daytona Beach, FL, USA)

Yes, I need to know how to block some unwanted , rude , and threatning calls from my Safelink phone. I called the Sherrif the other day and he said to warn this person; give him 24 hours to stop and if he does not, then the police would get involved. I have missplaced the booklet that originally came with the telephone and I'm wondering if you could help me a little here. I really don't want to involve the police; especially when they have many things to tend to, and if I could do it myself, that would be GREAT! Thank You Very Much!

Comments for Unwanted Incoming Calls

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Jan 12, 2018
Robo-Calls NEW
by: PrepaidWirelessGuy

That's definitely frustrating, and a huge waste of minutes! I'm not sure how these bozos get their lists, however, it may not just be SafeLink. In the distant past telemarketers were not even allowed to call cell phones. Obviously that changed over the years.

I get unwanted phones calls to my phone (non-Lifeline) all the time. It's often numerous times per day. I tag them on my phone as spam to block them. Though that doesn't stop everyone, and these folks have tons of outgoing numbers to use.

98% of the time I don't even answer the phone unless I know the number. That leaves me with a lot of 2s voicemails with no talking on them.

There are "Do No Call" lists you can add your phone number to, however, it would take some effort to hit them all, and you have to re-do them annually I believe.

Jan 12, 2018
Marketing robo-calls to SafeLink cell phone
by: Mollx

I've had a SafeLink cell phone for years (since my brain injury). It's not a "smart" phone; calls & texts only.

Over the years, I've noticed increase in marketing robo-calls at beginning of every month (when cell phone minutes replenished via Safelink).

I think somebody's been selling lists of active AND inactive SafeLink phone numbers to telemarketers.

Over past week (since 1-5-2018), same caller up to 6 x day. I checked caller #; it's disconnected - so telemarketer is "masking" caller ID.


Dec 01, 2017
Blocking calls with Safelink
by: Cjbavaro

In addition, another way is to set the do not disturb setting in the phone to always on. Then you can set it to only except calls from your contact list.

Dec 01, 2017
Blocking call Safelink
by: Cjbavaro

For Android phones, download the app called "Blacklist" it quickly hangs up and prevents them from leaving a voicemail. I used it years ago and I'm using it now on my Safelink phone and a practice call was just attempted as I write this answer. It works great.

Apr 29, 2016
To Help Stop Calls
by: Mike

This GOV website may help reduce idiot calls or unwanted calls: https://donotcall.gov/register/Reg.aspx

Good luck, and no one call my Dad again. Cheer and God Bless...

Feb 23, 2016
Blocking Unwanted Calls
by: PrepaidWirelessGuy

I feel this is getting somewhat off topic, however, for anyone who is using any service (Safelink or otherwise), that doesn't have a call blocking feature, here's a suggested solution.

You can setup a free Google Voice phone number, and set that number to ring your Safelink (or other carrier number). Then using Google Voice, you can block any number you want through there. Good luck.

Feb 22, 2016
by: Anonymous

This is no help to block unwanted calls if you have a safelink phone. Called Safelink who says you can't.

Feb 22, 2016
by: PrepaidWirelessGuy

I'm not sure whether you're being sarcastic, or if that's a serious question?

Although I don't know the actual origin of the name of the service, I suspect it has to do with having access to a cell phone generally allowing someone to be safer.

The ability to block someone who's harassing you is definitely a good feature, however, inferring from the name of the service that such a feature is required is a bit of stretch; don't you think? ;-)

Feb 21, 2016
SAFE? link
by: Anonymous

Why is it called Safelink if you can't easily block people from stalking or harassing you?

Jan 13, 2012
by: Anonymous

I keep getting this call from a 585 area code and I know who it is but they are not from New York,they are from Montana.Every time I answer they hang up and when I go to call them back the phone has been disconnected! How can I get them to leave me alone?

Jan 06, 2012
by: Anonymous

I purchased a criket phone about a month and a half ago, and i keep getting calls from this 800-969-402 number..!!! It is so aggravating. I also get voicemails! it is annoying. How can I get this fixed?

Jan 07, 2011
Changing Your Number
by: PrepaidWirelessGuy

I hate to say this b/c it's a huge pain in the butt....but maybe it's time for you to change your number and keep in unlisted.

Jan 07, 2011
unwanted callers need to be blocked!!
by: Anonymous

I've already done that and yet he keeps finding ways to reach me!He's even calling my family!

Jan 06, 2011
Blocking Specific Callers
by: PrepaidWirelessGuy

I definitely feel your pain! Unfortunately, I haven't found any better approaches than those noted below. If he's calling from jail, can you call the jail and let them know he's harassing you? Maybe they can block your number on their end?

Jan 06, 2011
Block calls
by: Anonymous

I'm trying to figure out how I can block unwanted callers from calling me.My ex just won't leave me alone and the thing is that he is already in jail!I also have fake colleges calling me wanting me to pay them for my courses when I never went to their school!Please email me and tell me how to make it stop.stephaniebennett4316@yahoo.com.

May 18, 2010
Blocking Unwanted Calls - Part 1
by: PrepaidWirelessGuy

This certainly sounds like a very frustrating situation! I definitely understand your objective. I've actually looked into this before with a carrier at the time I was using. They said they could not stop/block calls from a particular number from being received. I don't know if that's the case with all carriers, but I suspect so, particularly with SafeLink.

Kajeet cell phones for kids offers parental controls whereby parents can define what numbers are allowed to call their child's phone. However, that level of control is very unique in the industry, and is not commonly available; in fact, I've never seen such a feature before kajeet. Unfortunately, that won't help your situation because you're using SafeLink.

I can suggest that you call SafeLink to verify their capabilities, just to make sure, but unfortunately, I'm not optimistic on a straight out block.

Another suggestion that you may want to consider is signing up for a free Google Voice account. It offers you two options. The first is to get a brand new phone number that people will call that will ring through to any number of phones you have. I haven't had a chance to use this part of the service yet, however, I believe it does offer the flexibility to control how calls ring through, and how they're put through to voicemail. The problem with this approach is that the person who's calling you won't have this new number, but rather the primary number (your current number), so this route won't work for you!

May 18, 2010
Blocking Unwanted Calls - Part 2
by: PrepaidWirelessGuy

It's Google Voice's second option that I'm thinking may work for you, which is to setup Google voicemail with your existing number. I do use this service. I won't get into too much detail (unless you want me to?), but generally speaking, you'll setup your voice calls that go to your SafeLink phone to be transferred to your Google voicemail number when you don't answer the phone. From there you'll have some flexibility on the Google Voice account to create a custom voicemail specifically for the number of the person that's harassing you. You can warn them that you've engage the police and that they need to stop calling you. The point here being that other callers won't get that voicemail message, which is kind of cool.

This certainly isn't exactly the ideal solution for you, but may help a bit(?). The only caveat here is that SafeLink will need to have what's called "conditional call forwarding" capability in order to work with Google Voice. This is different from call forwarding as it means that the call is transferred to your Google voicemail only if you don't answer the phone. Regular call forwarding just automatically transfers calls to another number, which you don't want or your phone will never ring! Most major postpaid carriers have started supporting this as a free feature, however, not everyone is on board yet, and there are a number of prepaid carriers that don't support it currently. If you're talking to SafeLink, ask them if they know about this feature. They may need to talk to their tech support to find out.

Lastly, if you're not too attached to your phone number, you can simply change it, and ensure that this nagging person does not get your new number! Many people don't care about their numbers, so this may not be a big deal for you. Though many people really do care about their number (like me! ;-), so this wouldn't be an option at all.

Please let us know what you end up doing, and how things work out for you!

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