Virgin Mobile Broadband2Go "could not update the phone book file"

by Ken
(Michigan)

I bought it from BestBuy. After hours of messing with it, talking to their tech support (I think that they have a list of problems in front of them and if your problem isn't on the list, too bad), and talking to my work tech support... It doesn't work. I'd keep at it but I don't have the time, so I'll return it and try the Verizon product.