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Virgin Broadband2Go Strikes Out

by DAVID
(HOUSTON, TEXAS)

I've been a happy camper for years with Virgin Mobile phone so was pleased to see that they were providing broadband service. Went out and bought a netbook. I purchased the modem online from Virgin and was unable to get it to install, even after several hours with their tech service.

They sent me a new unit and I tried again with no success. Even tried it on my office computer. It would not even recognize the modem. When I went looking for an answer on the web, I came across reviews at Amazon. If I had seen these first, I would never have gone Virgin. Summarizing the Amazon reviews: A great unit when working, but you may never get it to work.

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Virgin Broadband2Go Strikes Out

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Mar 22, 2010
Rating
starstarstarstar 		Modem Installation
by: Oliver

This might sound stupid but have you made sure to follow instructions? Most of the problems are related to not following instructions how to install the modem.

Try to install the modem drivers from the manufacture and don't use the Virgin Connection Tool. Just establish a new dial-up connection on your PC with the number #777 and without user name and password. This should solve your problem.

I don't give much for ratings on Amazon because most people posting them are ...

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