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Verizon Prepaid Broadband Unadvertised Charges

by Wildcat Bill
(USA)

Based on your recommendations, I purchased a Verizon prepaid wireless broadband modem.

Everything went as advertised except for the Activation Fee.

Verizon charges a $25 activation fee at the time of purchasing the modem.

I was advised by Verizon that I would be charged a $25 activation fee every time I renewed my service if my coverage had lapsed 30 days.

Comments for
Verizon Prepaid Broadband Unadvertised Charges

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Jul 30, 2010
 Verizon Activation Fee Update
by: Wildcat Bill

While I did pay a $25 activation fee when I purchased the modem, I have let my service lapse several times and have yet to be charged another activation fee. All in all, the service is great and I highly recommend it for the infrequent user.
Jul 30, 2010
 Broadband Fees
by: Tom

I just got of the phone with Verizon. They tell me as long as I use the 800 786-8419 number to activate there is no charge. BUT if I go into a Verizon store then there is a charge. I have up to 90 days from the expired time to renew the account. After 90 days I simply call the 800 number again and they will reactivate my modem with a new number with no fees. If you go to the store there is a fee.
Apr 04, 2010
 Verizon Prepaid Wireless Broadband Fee
by: PrepaidWirelessGuy

Thank you for your feedback. I do my best to list the full details in the Prepaid Wireless Broadband Plans
table. In fact, after reviewing Verizon's prepaid broadband site again after receiving your feedback, I can't see a reference to an activation fee. Even more disturbing is that I can't even see it in the terms and conditions listed on their site.


Hopefully they told you about the fee prior to you completing the purchase. It would be awful to purchase the modem, only to find out about the fee, determine that you don't want to pay it, and then have a big pain trying to return it!


Anyway, given your feedback, I've added the $25 activation fee to the table; thank you!

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