Sprint Acquires Virgin - Sprint's prepaid brand options continued
Sprint acquires Virgin
Mobile
USA, which will impact their
prepaid wireless strategy. If you haven't already, you can
review more
details about the Virgin purchase by visiting the Sprint
Buys Virgin Mobile page. The strategic options
below are the second half of the list; to review the start of the list,
check out the previous Sprint
Acquires Virgin Mobile page .
If you have any others, or if you have any comments on this
options discussion, please submit your feedback below (click here
to
skip down now); myself, and
other visitors to the site would love to hear what you think!
5.
Offer Similar Products But Target Different Niches
This
approach is very much what Sprint said was its strategy at the time of
announcing the purchase of Virgin Mobile. In other words,
Sprint acquires Virgin and it's business
as usual, with the assumption/statement that the two brands target very
different customers, and while there may be some overlap, it's not
significant enough to be concerned. I personally don't buy
into
this, and that operating the brands as they currently exist, and paying
special attention to targeting
different demographics, will ultimately fail.
Customers
would
really need to clearly understand what each brand stands for, and how
that translates into the differences in plans, value, and general
service experience; otherwise there would be confusion and even
frustration. Even if Sprint attempts to offer different
distribution, and advertise each brand in different markets, with the
world
the way it is, open and accessible, this strategy will ultimately be a
challenging approach with a high probability of failure.
Note
that the difference between this approach and Option
1 is that here
Sprint would completely merge all operations, and simply target the
distribution and marketing in different niches. To the
contrary,
Option 1 has both brands existing as they do today, simply under the
Sprint owned umbrella.
Conclusion - The
likely short term approach, but will never be a long term successful
strategy.
6.
Dissolve both brands into new Sprint Prepaid brand
This
strategy is actually discussed here,
and while I still believe is a
very viable approach, the purchase of Virgin Mobile USA really does
change the conclusion I made in that discussion. I believe
that
the Virgin brand is sufficiently valuable that Sprint would be wise to
maintain a distinct prepaid brand under a Virgin offering.
While
I'm certainly not a brand expert, I do believe that while the Boost
brand has limited appeal and value (as previously discussed), having
the Virgin brand persist would help differentiate the offerings.
I
still do believe that allowing customers to transition
between prepaid and
postpaid plans should be simple and easy, leveraging the
Virgin
name will help to add clarity as to whether a customer is on a contract
or no contract plan. In other words, when it was a choice
between
Boost, Sprint prepaid, or creating a new prepaid brand, I believed that
Sprint prepaid would be the best choice. However, with the
purchase of Virgin Mobile, my recommended best approach has shifted to
taking advantage of Virgin's brand. Your opinion may
differ...?
Conclusion
- While this is still a viable long term approach, Sprint
will not likely select this approach.
7.
Dissolve Boost into Virgin
This
strategy would mean that Sprint acquires Virgin and the Boost brand is
eliminated in favor of
using Virgin as Sprint's prepaid brand.
Unlike Option
4, I believe this option is actually possible!
Bottom line is
that the Virgin brand has a much broader appeal. Boost has
been
pigeon holed into somewhat of a ghetto brand, as opposed to being a
generic youth and value brand as is the case with Virgin Mobile.
I believe that people are looking for good quality products
and
no contract plans that offer great value, and that they don't really
care a lot about the brand itself. In fact, some people may
be
turned off by Boost's legacy brand. We've actually seen Boost
try
to expand its appeal with its "Unwronged" marketing campaign, which is
humorous and entertaining.
Ultimately, I believe
that
customers just need to know a plan/offer is available, and they will
then choose the one with the best value, and to some extend offers a
phone
they really want. In other words, they don't really place
much
value in the brand, although a poor brand would have a negative effect.
In the case of both Virgin and Boost, both brands are
associated
with Sprint, and that appeal (or lack thereof) will have a greater
impact than the individual Virgin or Boost brands.
Conclusion - This
is the best, and arguably very likely candidate for Sprint's long
term prepaid strategy!
Sprint Acquires Virgin -
Overall
Conclusion!
It
will take the better part of a year (or more!) following the official
close of the Virgin acquisition (regulatory approval is still needed)
before Sprint will even have an idea of what the new organizational
structure will look like in detail. Prior to the close of the
deal, they are legally obligated to continue operating as business as
usual, which means that they can't make any obvious strategic moves,
even if they might want to. Then they'll need some time to
learn
about how each organization (Virgin vs. Boost/Sprint) operates, and
where "synergies" can be seen. Some will be immediately
obvious,
while others will take literally years to uncover.
Also
note that Sprint has a history of screwing up mergers - i.e. The Sprint
Nextel merger was deemed the worst merger in the history of the
corporate America, essentially destroying the entire value of the deal
(~$30 billion), along with the Nextel brand. In other words,
Sprint is going to take this slowly to help minimize making big
mistakes.
The whole point here is that Sprint
acquires Virgin, but we'll need at
least
several years before anyone will be able to make any meaningful
conclusions as to
which strategy is truly at play. We'll see some things
implemented over time, but what's the ultimate end game?
Which of
these options (or another one) was actually implemented?
We'll
need a number of years before that conclusion can be made!
In
the meantime, I will continue to update this discussion on Sprint
Acquires Virgin as things
evolve, and welcome any feeback, discussion, or insight that you may
have, so please feel free to share your thoughts.
Do you have thoughts as to what Sprint will do with the Virgin Mobile and Boost Mobile brands? Please share!
Read Other People's Opinions
Click on the links below to see what others think about Sprint's acquisition of Virgin Mobile.
Sprint Prepaid Wireless Strategy
Some pretty interesting stuff going on with Sprint over the past couple of years related to prepaid wireless! When they first launched Boost Mobile, the ...