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Sanyo Zio - Hands-On Review!
The
Sanyo Zio smartphone has now been released on a number of carriers,
including prepaid wireless providers. i-wireless was kind
enough
to provide me with a demo unit to use. After a good solid
month
of usage, I was able to get some really great hands-on experience.
On this page you'll find my thoughts and opinions about this
prepaid smartphone and service. As per usual, I want to note
that
although this Android smartphone was provided by i-wireless, I'm in no
way being compensated by i-wireless to provide a good review.
This site remains an objective resource for prepaid wireless
and
prepaid broadband and related topics, so you can rest assured that this
is an objective point of view!
First Impressions
The Sanyo Zio came in what I refer to a dealer box, meaning that it's
not in
those plastic bubble packages usually found in retail stores.
I
like this packaging because you don't end up destroying the packaging,
or injuring yourself, when trying to open it, and it's compact, and
generally a clean look
and feel. Aside from the Sanyo Zio smartphone, the box comes
with a USB
charger with an AC adapter, a 2GB microSD card (which seems so small
nowadays!), an SD adapter for the
microSD card, and the user guide. The box contained only the
required essentials, which I appreciated.
My first
impressions of the Sanyo Zio were that it's really sleek and smooth.
It feels great in my hand; even better than Metro PCS' LG
Optimus
M. The screen design is unique in that there's no
bezel; the edge
of the screen rounds smoothly into the edges of the phone,
making
for a great look and feel. It actually makes swiping very
smooth
and fluid. The only real downside that I can see is that
putting
a screen protector on it (which I always like to do) is somewhat
awkward
because there's nowhere for it to hide. In other words, you
would
see and feel it on the screen, particularly as you swipe across the
smooth surface.
The phone has the typical four soft key
buttons (Home, Menu, Back, and Search). What I love about
this
phone is that it has physical buttons for the answer and end keys.
They are flush with the surface of the phone, making them
relatively unobtrusive. I like these because I find that it
makes
it much easier to return to (and end) an active call when multi-tasking
during calls. It also has an external LED to indicate that
new
messages have arrived. Some smartphones are lacking this
essential feature.
One
aspect that I find extremely peculiar about the design of the Sanyo Zio
is the trackball navigation.
Personally, I'm a huge fan of a physical hardware means of
scrolling and navigating around smartphones, even though they are all
touchscreens. Particularly with larger screens (this phone
has
the same size screen as the Apple iPhone), using your finger to
navigate the touchscreen can become difficult when using the phone
one-handed. However, Sanyo chose to use a trackball for
navigation, which I find to be an extremely odd choice. Given
the
major issues that people had for years using similar trackballs on
BlackBerry smartphones, and RIM's subsequent move to touch pads as a
result, I'm surprised Sanyo would use this antiquated technology.
I personally find trackballs to be extremely irritating to
use (too much finger movement required).
I don't find track pads to be much better either; I much
prefer a
D-pad, though this approach has seemed to have long since disappeared.
All-in-all, I find that I never use the trackball.
Lastly,
the back cover of the phone is a nice soft touch feel, which
contributed to the nice overall look and feel of the handset.
Operating System
The Sanyo Zio from i-wireless ships with Android
OS
2.1, which was nice to see. Although it's not the latest
Android
operating system (at the time), which was Froyo 2.2, it's a dramatic
improvement over
OS 1.6 that ships with Cricket's version of the Zio. To
this day, I haven't heard any news regarding a 2.2, or
even 2.3 upgrade for this smartphone; at this point it's pretty much an
end-of-life smartphone anyway. I have to say that I
was
disappointed to find that the handset doesn't support pinch-to-zoom in
the browser;
apparently this is a Sanyo limitation, and not an Android or i-wireless
issue.
i-wireless Extras
i-wireless'
version of the Zio smartphone comes with all of the basic Android OS
apps. I actually found this to be somewhat refreshing,
because a
lot of carriers load additional email, navigation, and other
carrier-specific apps that
I generally find aren't as good as the standard applications, and the
average user would simply find it confusing to figure out which app to
use for what. There were a couple of notable differences
worth
pointing out:
- Exchange
- It comes with a registered version Exchange Email powered by
Futuredial, Inc., which appears to be an earlier version of Touchdown
Exchange email from NitroDesk. Typically this is a 30-day
trial
version, though this one appears to be a fully licensed version.
Nowadays, the Gmail apps supports Exhange, however, at the
time, this was a nice bonus.
- My Account
- i-wireless
has a very sleek My Account application that makes it easy to view your
cash balance, available minutes and texts, mobile Web data used, the
plan
you're
on, your anniversary date, and the amount of your next monthly fee.
You can also view and select rate plans, make a payment by
airtime topup card or credit card, see your free minutes, submit your
email address, and download games. It's really quite a slick
app. My
only comment here is that it didn't come pre-loaded on the phone I
received; they had told me about it, and later sent me a link to
download it on the Android market (I couldn't find it via a search).
Though I'm not certain, I expect that the app comes
pre-loaded on
most handsets.
Screen & Keyboard
Although the 800x480 3.5" WVGA touchscreen was a nice size, bright, and
crisp,
I was disappointed with its performance. I don't know if this
is
a function of the slower processor in this phone compared to other
smartphones, or the actual responsiveness of the touchscreen itself;
however,
I found that the screen often didn't register my touches. I
would
almost venture to say the the screen is borderline unresponsive, which
made not only navigating, but even more so, using the virtual keyboard
to be quite frustrating. Also, the keyboard doesn't support
Swype
technology, though I have to say that at this point in time, I'm not a
fan of Swype anyway, so I really didn't miss this feature at all.
This issue alone makes this smartphone a horrible choice.
Camera
As
I've been finding with most smartphone cameras, the 3.2 megapixel
camera on the Sanyo Zio is good for taking pics in well lighted places,
but anything in poor ambient light will come through too dark.
Also, I find the shutter speeds on smartphones to often be
too
slow, which was the case with the Zio. So I would describe it
as
a nice to have feature, but it's not good enough to replace my point
and shoot camera.
Reception/Service
I was very impressed with the service quality of the Sanyo Zio, both in
terms of
reception, voice quality, and data speeds. Although Sprint MVNOs
don't roam on Sprint roaming partner networks, where I used the phone,
I never had a reception issue. Data speeds were also just as
good as any Sprint smartphone I've used. The only reason to
ever use WiFi would be if you're in a very rural area where Sprint
doesn't have native coverage, or if you think you may be at risk of
going over your data allowance. Overall, I had no complaints
about the voice service or data performance.
Performance
I found that the phone was not as zippy as it should be. As
noted earlier, I found the screen to have responsiveness issues, which
may very well have to do with a combination of screen attributes
coupled with the phone's processor performance.
Battery Life
Unfortunately, I found the Sanyo Zio battery life to be extremely poor.
It comes with an 1130mAh battery, but really should have
shipped with a 1500mAh battery. Even when I put the
smartphone in airplane overnight as a test, the battery would drain by
the morning. Smartphone batteries are all generally poor,
however, in comparison to the other smartphones I've used over the
years, I found the Zio to be worse than average.
Overall Conclusion
I really really want to love this smartphone. I think the
look and
feel are fantastic, and the service is very good.
However,
with the responsiveness issues I experienced with the screen, the
generally sluggish performance, and poor battery life, I was
disappointed. For a prepaid smartphone, if it were priced at
$49, I could see an average user who always has a charger with them to
be quite satisfied with the Sanyo Zio; however, at $199, it really does
miss the mark.
To share your comments on this smartphone, please feel free to visit
the Sanyo
Zio Review page. To see how the Sanyo Zio compares
to
other prepaid smartphones,
please feel free to visit the Smartphone
Comparison page. To share your opinions about
other smartphones, please visit the Smartphone
Review page!
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