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Prepaid Wireless Cards Revealed
Prepaid Wireless Cards go by many
names:
• Topup Cards
• Replenishment Cards
• Payment Cards
• Airtime Cards
 Regardless
of what people call them, they all have the same basic, and critically
important(!) function of
getting money onto your prepaid phone account.
Prepaid cards were one of the first replenishment products on
the market, and are still amongst the most common.
Prepaid
wireless cards
all typically have the same general characteristics:
- Display
the dollar amount (often referred to as
"denomination"), which is the value of the card (this can be different
from the amount you actually paid for it - more on this later!)
- A
scratch off section on the back with a PIN
(Personal Identification Number) underneath - typically 10-15 digits
long
- Instructions on how to
"redeem" your PIN (i.e. how to add the money to your account)
- Terms
and conditions (usually too small and awkward to read!)
- A
phone number to call should you have a problem with the card
This process of buying a card and adding (or applying) it to
your
account using a PIN is usually called "redemption" or "redeeming the
card." This two-step process is pretty straightforward, but
has
some challenges, which we'll get into a bit later.
Ever
wonder why some
stores hang their
prepaid wireless cards on the shelf in plain view, while other stores
keep them locked up behind the counter or in the safe in the back?
It's all about theft! Depending
on the technology in the store, you'll see cards sold in different
ways.
POSA (Point Of Sale Activation)
I know what you're thinking...what's that....?! Well don't
worry,
most people I worked with had the same question. Unless
you're working behind the scenes directly with these products, it's a
pretty unsual thing to just know off the top of your head.
The
good news is that it's easily demystified. POSA stands for
"Point
Of Sale Activate/Activation." So what does that mean?
Theft is a big problem...
Consider a big retail store like Wal-Mart. They want their
products to hang on the wall easy for you to grab, throw in
your
cart, and take to the checkout stand. Unfortunately, there
are
some people out there who aren't honest like you and I, and istead of
throwing that $20 prepaid wireless card in their cart, they place the
card in their back pocket and walk out of the store without paying.
A sad, but true reality.
So, to allow stores to hang these prepaid
wireless cards on
the shelf without the risk of theft, inactive, or
cold cards are kept on the shelf. So if the card is stolen
without being purchased, it won't
work. It's pretty straightforward in concept, however, the
activation process takes some work.
How does POSA work? Basically,
the store's sales
register is connected to a technology vendor. When the clerk
scans or swipes the card for you, they are actually capturing the
serial number of the card (not the PIN!). They send that
serial
number to the technology vendor. The technology vendor then
looks
up the PIN that's tied to that serial number and activates the PIN
(often referred to as turning it "hot"). If this activation
process is successful, the clerk receives a success response on their
register. This tells them that the card is now good to go,
and
they can sell you the card. It's important to note that all
of
this happens in real time while you're standing at the
register...litterally seconds. Now you can leave the store
and
redeem the card!
Non-POSA/Hot
Having just learned about POSA above, you know the hard
part.
Non-POSA (i.e. not POSA) cards are simply cards that are hot
in
the store. You'll see a lot of smaller stores like
independent
wireless dealers that have these cards in their stores. These
stores are much more intimate than large retailers, and they don't have
to worry about putting all of their products on the shelf.
Most
of these dealers will keep their wireless cards in the cash register or
even in the back locked in a safe. Seriously! Think
about
these cards as a stack of cash. You definitely wouldn't want
to
leave them lying around.
Safeguarding
cash (i.e. Hot Cards)...
What you might be asking yourself now is 'how do they get the cards in
the first place'? It definitely wouldn't be safe for the
carrier
to produce, warehouse, and ship stacks of prepaid wireless cards that
are essentially piles of cash! Hopefully none do. Although
I can't speak to what all of the carriers do, I do know that the
industry standard process is to produce the cards cold, store them in
the warehouse cold, and even ship them to the stores cold.
Then,
when the dealer receives a shipment of cards, they use various tools to
contact the wireless carrier. The carrier then activates some
or
all of the cards as the dealer's request. They call this
"bulk"
or "batch" activation.
 As
you can imagine, Hot cards have some risks (i.e. storing wads of
cash in your store), however, it is a great solution for low tech
stores that don't have partnerships or technology to support more
advanced procedures. It's actually fair to say that Hot cards
were
the original replenishment products for most major wireless carriers.
While most have introduced newer replenishment
products/technologies, hot cards still remain in the marketplace.
Return from Prepaid Wireless Cards to Adding Money

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