Minutes Are Not Supposed To Expire
(San Diego, CA)
I find it unheard of that minutes expire. If I buy something, then I paid for something and what I bought should be mine.
I find it unlawful that a provider takes away after a month what I paid for (if I didn't use it in time). To me this feels like theft.
It comes down to the fact that I pay for something, but the provider doesn't provide a corresponding service for it.
If I buy stamps, they don't expire after a month either, do they?
I find your product really interesting. It would be extremely handy for when I'm on the road. However, as I'm on the road only a few days a month, and since most of your minutes (or megabytes) "evaporate" before I could have used them, your product becomes pretty useless to me (and I'm not buying).
In other words, you're selling less because of this expiration.
Anyway, I hope you find this information useful. I thought you'd want to know.
Best regards, Ben.